I purchased an additional IV Waste logo/branded can. What do I do with it?

As part of Waste Pro's service, they will swap personal black IV Waste can(s) to a brand new green Waste Pro can if the resident or business owner can provide proof of purchase (email, receipt, etc). Please call Waste Pro at (504) 392-4619 or email them at wp4kenner@wasteprousa.com to make this arrangement.

If IV Waste removes an additional IV Waste branded can that you purchased from IV Waste, please contact IV Waste at (504) 224-6670 to discuss your property.

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1. How do I report a missed collection?
2. What is the process for disabled residents CURRENTLY RECEIVING specialized accommodations for garbage and recycling pickup?
3. What is the process for disabled residents NOT ALREADY ENROLLED to make necessary accommodations for garbage and recycling pickup?
4. When will I get my new Waste Pro garbage can?
5. My neighbors on my street have received new Waste Pro carts and I have not. Have I been missed?
6. Will my garbage collection days change with the new provider, Waste Pro?
7. How is the city communicating the transition for services?
8. What do I do with my old IV Waste garbage or recycling can?
9. I purchased an additional IV Waste logo/branded can. What do I do with it?
10. How will my trash be collected if IV Waste removes the contract provided can before Feb 29?
11. Will anything change March 1st regarding recycling or drop-site services?
12. What do I do with my green recycling bin?
13. How do I request a new, city owned recycling receptacle (with wheels and a lid)?
14. What steps can I take if I need an extra recycling bin?
15. Will my recycling be picked up if it is contaminated?
16. Can I get the previously used green recycle bin removed?